Question 1

What can I create with credits?

Accepted Answer

Credits are used for generating photos (1 credit), videos (3-5 credits based on duration), and voiceovers (1 credit). Buy credit packs anytime. Credits never expire.

Question 2

Do credits expire?

Accepted Answer

No. Purchased credits never expire. They stay in your account until you use them.

Question 3

What about the money-back guarantee?

Accepted Answer

All purchases include a 7-day money-back guarantee. If you're not satisfied, email support@vesperiongate.com within 7 days for a full refund, no questions asked.

Question 4

What happens to my content if I run out of credits?

Accepted Answer

Your AI models and generated photos, videos, and voiceovers stay in your account. You just won't be able to generate new ones until you buy more credits.

Question 5

Can I use the content commercially?

Accepted Answer

Yes. All generated content comes with full commercial rights. Use your photos, videos, and voiceovers for business, social media, marketing, anywhere you want.

Question 6

How do AI models work?

Accepted Answer

Upload 3-6 photos of a person, and we create a custom AI model of them. Or design a unique AI character from scratch with our character builder. Then generate photos with your model using credits (1 per photo).

Question 7

Is my data safe?

Accepted Answer

Your data is transmitted over encrypted HTTPS and stored securely. We never sell your data or use it for advertising. You can delete everything from your account settings at any time.

Question 8

Need help or have a question?

Accepted Answer

Reach out anytime at support@vesperiongate.com. We typically respond within 24 hours.

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